24 Hour Service 337.210.1270

Privacy Policy

Privacy Policy for Restoration Pros

 

At Restoration Pros, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the data we gather when you use our Review Request Program. By providing your personal information and opting in to receive SMS messages from us, you consent to the practices described in this policy.

 

1    Information We Collect

1.1Personal Information: When you opt in to receive SMS messages from Restoration Pros for our Review Request Program, we collect your first name, last name, and phone number. We require this information to send you relevant review requests and information about our services.

 

2    Use of Personal Information

2.1SMS Delivery: We use your provided personal information to deliver SMS messages containing review requests and information about our services.

2.2Communication: We may use your phone number to communicate with you regarding our Review Request Program or to respond to any inquiries or requests you may have. Message and data rates may apply. Message frequency may vary. For help, reply HELP. To opt out, reply STOP.

 

3    Opt-Out Process

3.1 Opting Out: If you no longer wish to receive SMS messages from Restoration Pros for our Review Request Program, you can opt out at any time by replying with "STOP" to the received message. Once we receive your opt-out request, we will promptly remove your phone number from our SMS contact list, and you will no longer receive further messages from us.

 

4 Data Security

4.1 Protection Measures: We have implemented appropriate technical and organizational measures to safeguard your personal information and protect it against unauthorized access, disclosure, alteration, or destruction.

 

4.2 Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws and regulations.

 

5 Third-Party Disclosure

5.1 No Sharing of Personal Information: We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or as necessary to fulfill the purposes for which the information was collected.

 

6 Children's Privacy

6.1 Age Restrictions: Our Review Request Program is not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete the information as soon as possible.

 

7 Changes to the Privacy Policy

7.1 Policy Updates: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website or sending you a notice via SMS.

 

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at (337) 427-7239.

 


Why Choose Us?

Experience & Expertise

Our certified team has extensive experience, education and the expertise needed to clean up and restore any damage caused by water, fire, and mold

IIRC Certified Company

Every one of our service technicians has been trained and certified by the Institute for Inspection, Cleaning, and Restoration Certification (IICRC).

Licensed, Bonded & Insured

At Louisiana State Licensed Residential and Commercial Contractors, we can handle it all.

A+ RATING ON BBB

BBB Accreditation means that a company has been reviewed and approved to meet high standards in business regarding honesty, integrity, professionalism, licensing, customer service and truth in advertising

Locally Owned & Operated

Restoration Pros is the foremost source for emergency restoration services in Lafayette. We've been serving our area for more than 8 years.

Veteran + Female Owned & Operated

Restoration Pros is a Veteran & Women owned and operated company built on strong principles that make your restoration process as stress free as possible.

We Work with all insurance providers

We'll walk through the process, from first to last steps, and help with your insurance company.

24/7 Emergency Service

Our local crew is ready when you need us, night or day, because disasters don't wait for office hours

Local, Live Operators

Our contractors are ready to immediately assess the damage to your commercial property and start a plan of action to get your property back to normal as quickly as possible

Get Back on track worry-free

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